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Customer Success & Support jobs in India

99 openings in customer success & support at Citi, Amazon, Zscaler and Agoda and more. Updated 1 November at 5:47 am IST.

  • Customer Service Analyst 1-Support

    Oracle

    In this role, your primary focus will be to deliver post-sales support and solutions to the Oracle Support Services customer base while serving as an advocate for customer needs.

    • Bengaluru
  • Client Support - Associate

    JPMorgan Chase

    Are you looking for an exciting opportunity to join a dynamic and growing team in a fast paced and challenging area? This is a unique opportunity for you to work in the Client Support team…

    • Bengaluru
  • Community Management Associate, Selling Partner Communities (SPC)

    Amazon

    We are looking for a detail-oriented and motivated Community Management Associate to support our community engagement efforts with Selling Partners across Amazon's Seller Forums and Social…

    • Hyderabad
    • 1+ yrs
    Fresher friendly
  • Customer Support Specialist ll

    Coinbase

    Responsible for providing support for Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.

    • Hyderabad
    • 2+ yrs
  • Customer Support Specialist II

    Coinbase

    Responsible for providing support for high-profile Coinbase customers across multiple channels (phone, messaging & email) by investigating, troubleshooting and resolving customer issues.

    • Hyderabad
    • 3+ yrs
  • Customer Success Executive

    ServiceNow

    We're looking for someone who can walk into a boardroom with a CIO, CFO, or CHRO and be treated as a peer — not a vendor.

    • Bengaluru
    • 8+ yrs
  • Product Support Specialist

    Notion

    You will work closely with our enterprise customers and engineers to resolve the most complex issues. You will also help build out systems and processes to manage tasks from report to…

    • Hyderabad
    • Hybrid
    • 3+ yrs
  • Service desk & Managed service operation Transformation Lead

    HP

    The worldwide Customer Support team within HP Service organization delivers best in class support and care for HP's customers, from hardware to service and solutions.

    • Bengaluru
  • Sr. Associate Customer Support Analyst (Financials & Payroll)

    Workday

    We are seeking a customer-focused Support Analyst to drive incident resolution, root-cause analysis (RCA), and operational optimization across Workday's enterprise platform and autonomous AI…

    • Pune
    • 3+ yrs
  • AVP - HRSS Contact Center Manager

    Citi

    Work closely with management in process improvements and Innovation projects, makes judgments and recommendations based on analysis and domain knowledge in order to increase customer…

    • Mumbai
    • 5+ yrs
  • Operations Support Specialist

    Citi

    Beyond day-to-day operations, this role actively contributes to operational excellence by identifying process enhancement opportunities, eliminating repetitive manual effort, and supporting…

    • Gurugram
    • 3+ yrs
  • Applications Support Analyst

    Citi

    Strong experience in supporting critical banking applications in a production environment. Proven ability to manage and resolve high-priority incidents within SLA timelines.

    • Pune
    • Hybrid
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Pune
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Gurugram
    • Hybrid
  • Customer Service Coordinator

    Oracle

    Responding promptly to helpdesk tickets via phone, email, or web-based channels. Troubleshooting and resolving customer issues using established procedures and resources

    • Bengaluru
  • Spanish Language Specialist

    Oracle

    The Cash Application Analyst – Spanish is responsible for managing customer payments for LAD countries from GFIC.

    • Bengaluru
  • Portuguese Language Specialist

    Oracle

    The Cash Application Analyst – Portuguese is responsible for managing customer payments for LAD countries from GFIC.

    • Bengaluru
  • Customer Service, Escalation - Team Manager (Hindi)

    Agoda

    Coach, mentor and manage a team of CSI specialists, building a culture of excellence, accountability and continuous learning.

    • Gurugram
  • Sr. Process Analyst (HR Contact Center)

    IBM

    In this role, you will work for IBM BPO, part of IBM Consulting, which accelerates digital transformation through agile methodologies,...

    • Bengaluru
  • Production Support Analyst

    Citi

    Citi's Securities Services division is seeking a Senior Production Support Analyst to join the Data & Client Platforms (DCP) Production Support team — a globally distributed, 24×6 function…

    • Gurugram
    • Hybrid
    • 4+ yrs
  • Operations Support Analyst 1

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Gurugram
    • Hybrid
    • 5+ yrs
  • Customer service Enigneer

    GE HealthCare

    All resources, and logistics required to perform services and maintenance activities on customers' site/property.

    • Lucknow
    • 5+ yrs
  • Enterprise Support Specialist (Bengaluru, India)

    Figma

    Develop expertise of Figma's products and the journey of our customers, from Product Designers to Account Administrators, to accurately diagnose sophisticated inquiries

    • Bengaluru
    • 2+ yrs
  • Client Service Senior Analyst

    Deutsche Bank

    The Client Service Officer (CSO) based in Bangalore plays a key role in supporting Institutional Cash Management (ICM) for the Non-Bank Financial Institution (NBFI) client segment.

    • Bengaluru
  • Senior Manager - Customer Service - Supply Chain Projects

    Diageo

    Supply Chain Transformation Projects Lead end-to-end technology and transformation projects across Planning, Logistics, and Customer Service.

    • Bengaluru
  • Senior Manager - Customer Service - IBP & Excellence Lead

    Diageo

    Supply Chain Transformation Projects Lead end-to-end technology and transformation projects across Planning, Logistics, and Customer Service.

    • Bengaluru
  • Central Operations Support Executive, IN External Fulfillment

    Amazon

    The Central Ops Support Executive is expected to remotely support the daily operations of sellers, including daily metrics monitoring, triggering on field support to sellers and audits…

    • Karnataka
    • Remote
  • Senior Principal - Service Desk Assurance

    GSK

    Manage the outsourced Tech Service Desk provider to agreed SLAs, XLAs and quality expectations, holding the provider to account for outcomes.

    • Bengaluru
    • Remote
    • 15+ yrs
  • Community Support Specialist (Bengaluru, India)

    Figma

    Monitor our community and social platforms (community forum, X, Reddit, etc.), handle escalations, and help with response and communication around incidents and support issues

    • Bengaluru
    • 2+ yrs
  • Customer Support Specialist (Bengaluru, India)

    Figma

    Resolve customer tickets in Zendesk, mostly by email, such as helping a designer get back into a locked account or sorting out who can view and edit a shared file

    • Bengaluru
    • 2+ yrs
  • Business Support Analyst (LMS Admin)

    Zscaler

    Provide L1 support and functional troubleshooting for Cornerstone OnDemand and Letter AI platforms while handling user issues within defined SLAs

    • Bengaluru
    • Fresher
    Fresher friendly
  • Customer Support Associate I

    Zscaler

    Execute essential tasks related to the activation of products, features, and services for a global customer base.

    • Mohali
    • 2+ yrs
  • Manager, Customer Care

    Toast

    As a Customer Care Manager, you will actively manage a team of agents for the Payments POS Campaign. You are responsible for the productivity and the well-being of the members of the…

    • Bengaluru
    • 7+ yrs
  • Senior Customer Care Tech Specialist

    Toast

    Our platform is designed to help restaurants take control, adapt, and focus on what they do best, delivering great food and service.We're looking for motivated problem-solvers who thrive in…

    • Bengaluru
    • 2+ yrs
  • Technical Success Manager-AMS

    Zscaler

    Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction.

    • Bengaluru
    • 5+ yrs
  • Digital Success Manager

    MongoDB

    We are looking for a Digital Success Manager to foster high-impact customer relationships at scale by leveraging data, automation, and digital channels to deliver tailored, value-led…

    • Bengaluru, Gurugram
    • 3+ yrs
  • KDP Support Analyst, Books (Variable), Amazon

    Amazon

    The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell…

    • Hyderabad
    • 1+ yrs
    Fresher friendly
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Across India
    • Hybrid
  • Senior Manager, Customer Care

    Toast

    Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

    • Chennai
    • 15+ yrs
  • Customer Experience Customer Success Specialist

    Cisco

    This role ensures the adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of…

    • Bengaluru
  • Head of Digital Platforms & Customer Experience COE - Senior Vice President

    Citi

    Lead the digital platforms and end-to-end customer experience agenda for UAE Wealth, creating differentiated, seamless and trusted experiences across the full client lifecycle.

    • Across India
    • Hybrid
    • 12+ yrs
  • Ops Support Specialist

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • Hybrid
    • 2+ yrs
  • KDP Support Analyst, WW Books

    Amazon

    The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell…

    • Hyderabad
    • 1+ yrs
    Fresher friendly
  • Senior Specialist, Customer Experience Design

    Mastercard

    We are looking for an experienced User Experience/Interaction Designer passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User…

    • Pune
  • Associate Specialist, Customer Operations

    Analog Devices

    Analyze customer demand, forecast, backlog, and order booking trends to identify risks and opportunities. Support demand signal monitoring and investigate discrepancies between customer…

    • Gandhinagar
    • 1+ yrs
    Fresher friendly
  • Client Service Analyst,AS

    Deutsche Bank

    Ensuring DB Service Standards wrt to Customer Service, Compliance and Corporate Security are adhered too. Ensure total Compliance of all audit guidelines set by External (RBI, NSDL) and…

    • Bengaluru
  • Customer Success Executive

    ServiceNow

    We're looking for someone who can walk into a boardroom with a CIO, CFO, or CHRO and be treated as a peer — not a vendor.

    • Mumbai
    • 8+ yrs
  • Technical Specialist-Technical support

    Philips

    As Technical Specialist-Technical supportwithin the MRI R&D organization, you will be responsible for installing, supporting, maintaining, upgrading, and troubleshooting state-of-the-art MRI…

    • Bengaluru
    • 5+ yrs
  • Associate TSE II

    MongoDB

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

    • Gurugram
    • 4+ yrs
  • Consumer Support Associate – Internal Ombudsman Secretariat

    Experian

    To support the Grievance Redressal Framework and Internal Ombudsman (IO) mechanism by managing customer complaints and escalations across L1, L2, L3, and L4 channels.

    • Mumbai
    • 2+ yrs
  • BRM Quality Auditor, BRM

    Amazon

    The Amazon Kindle team is seeking a BRM Quality Auditor for our Kindle Books Self-Publishing Operation. This is an exciting opportunity to work on highly visible projects and be part of…

    • Chennai
  • Manager, Technical Services

    MongoDB

    As a Manager, Technical Services, you will lead a team of highly skilled support engineers. You will create the conditions for excellent customer outcomes, develop technical and people…

    • Gurugram
    • 3+ yrs
  • KDP Support Analyst, Books (Variable)

    Amazon

    The KDP Customer Support Analyst will be the front-line interface between Amazon and publishers/content providers who use the KDP's self-publishing platform to publish, market, and sell…

    • Hyderabad
    • 1+ yrs
    Fresher friendly
  • BIE, Customer Experience Strategy, CXBT Capability Team

    Amazon

    Are you Customer obsessed, eager to create opportunities and influence business decisions to improve the customer experience across our different Amazon businesses? Customer Experience and…

    • Bengaluru
    • 2+ yrs
  • Client Service Analyst

    Deutsche Bank

    Client Service is responsible for retaining, growing and developing strategic client relationships for a portfolio of (country, regional or global) clients for which they have primary…

    • Ludhiana
  • Technical Success Manager- ANZ

    Zscaler

    Understand customer goals, technical challenges, and business needs to align Zscaler solutions and drive overall satisfaction

    • Bengaluru
    • 5+ yrs
  • Associate TSE II

    MongoDB

    We are looking to speak to candidates who are based in Bengaluru for our hybrid working model.

    • Bengaluru
    • 4+ yrs
  • Senior Claude Support Analyst - Assistant Manager

    State Street

    Lead operational support activities for Claude services, drive incident and problem management, mentor junior analysts, support platform reliability initiatives, and ensure SLA adherence…

    • Bengaluru, Hyderabad
    • 3+ yrs
  • Manager - HR Contact Center - ACC

    Lowe's

    The Manager, HR Service Center is Responsible for management, execution, and resources associated with the HR service center within the HR shared services organization.

    • Bengaluru
  • Document & Business Solutions Cash Operations Support - Analyst

    JPMorgan Chase

    As an Operations Specialist in the Cash Operations Support team, you will be responsible for the accurate intake, verification, digitization, tracking, and secure handoff/dispatch of client…

    • Mumbai, Pune

See all 99 jobs