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Customer Support jobs in Pune

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15 openings in customer success & support in Pune, from Citi, Agoda, Workday and Mastercard. Updated 1 November at 5:47 am IST.

  • Sr. Associate Customer Support Analyst (Financials & Payroll)

    Workday

    We are seeking a customer-focused Support Analyst to drive incident resolution, root-cause analysis (RCA), and operational optimization across Workday's enterprise platform and autonomous AI…

    • Pune
    • 3+ yrs
  • Applications Support Analyst

    Citi

    Strong experience in supporting critical banking applications in a production environment. Proven ability to manage and resolve high-priority incidents within SLA timelines.

    • Pune
    • Hybrid
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Pune
  • Ops Support Specialist

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • Hybrid
    • 2+ yrs
  • Senior Specialist, Customer Experience Design

    Mastercard

    We are looking for an experienced User Experience/Interaction Designer passionate about the possibilities of data and data-driven experience design with good knowledge and experience of User…

    • Pune
  • Document & Business Solutions Cash Operations Support - Analyst

    JPMorgan Chase

    As an Operations Specialist in the Cash Operations Support team, you will be responsible for the accurate intake, verification, digitization, tracking, and secure handoff/dispatch of client…

    • Mumbai, Pune
  • Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune
  • Support Associate (Pune)

    Agoda

    As a Support Associate in Pune, supporting English and Hindi language customer queries, you will: Build strong problem-solving and communication skills that open doors to many future roles

    • Pune
  • Workforce Management - Senior Associate Manager - Capacity (Bangkok, Kuala Lumpur, Gurgaon, Pune Based)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune
  • Technical Success Manager

    Zscaler

    Understand customer goals, challenges, and technical needs to align with Zscaler solutions and drive satisfaction.

    • Pune
    • 5+ yrs
  • Product Engagement Manager

    Mindtickle

    Mindtickle's Product Engagement team turns product capability into customer outcomes. This role sits at the intersection of Product, Customer Value, Technical Delivery, and Growth-helping…

    • Bengaluru, Pune
    • Hybrid
    • 5+ yrs
  • Ops Support Specialist - C05

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • 2+ yrs
  • Custody Client Service Officer

    Citi

    Deliver Custody Services to internal clients and external institutional clients for Settlements. Supports a range of products/ services and projects in accordance with established systems…

    • Pune
    • 5+ yrs
  • Ops Support Specialist 5

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Pune
    • 2+ yrs
  • Ops Support Specialist C04

    Citi

    Follow established procedures to complete complex assignments and resolve problems that require in-depth investigation or research

    • Pune
    • Fresher
    Fresher friendly