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Customer Support jobs in Gurugram

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12 openings in customer success & support in Gurugram, from Citi, Agoda and MongoDB. Updated 1 November at 5:47 am IST.

  • Operations Support Specialist

    Citi

    Beyond day-to-day operations, this role actively contributes to operational excellence by identifying process enhancement opportunities, eliminating repetitive manual effort, and supporting…

    • Gurugram
    • 3+ yrs
  • Operations Support Analyst

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Gurugram
    • Hybrid
  • Customer Service, Escalation - Team Manager (Hindi)

    Agoda

    Coach, mentor and manage a team of CSI specialists, building a culture of excellence, accountability and continuous learning.

    • Gurugram
  • Production Support Analyst

    Citi

    Citi's Securities Services division is seeking a Senior Production Support Analyst to join the Data & Client Platforms (DCP) Production Support team — a globally distributed, 24×6 function…

    • Gurugram
    • Hybrid
    • 4+ yrs
  • Operations Support Analyst 1

    Citi

    Perform business analysis and documentation of the current and future state of Client Reports and Advices (client communication letters, notices, and confirms)

    • Gurugram
    • Hybrid
    • 5+ yrs
  • Digital Success Manager

    MongoDB

    We are looking for a Digital Success Manager to foster high-impact customer relationships at scale by leveraging data, automation, and digital channels to deliver tailored, value-led…

    • Bengaluru, Gurugram
    • 3+ yrs
  • Associate TSE II

    MongoDB

    We are looking to speak to candidates who are based in Gurugram for our hybrid working model.

    • Gurugram
    • 4+ yrs
  • Manager, Technical Services

    MongoDB

    As a Manager, Technical Services, you will lead a team of highly skilled support engineers. You will create the conditions for excellent customer outcomes, develop technical and people…

    • Gurugram
    • 3+ yrs
  • Ops Support Specialist

    Citi

    Resolve customer inquiries and supervise escalated issues, providing efficient and effective customer service to Citi's clients

    • Gurugram
    • Hybrid
    • 2+ yrs
  • Team Manager (Gurugram)

    Agoda

    We are looking for a talented, energetic, results-oriented person who loves working in a fast-paced, multinational environment.

    • Gurugram
    • 2+ yrs
  • Workforce Management - Senior Associate Manager - Real Time (Bangkok, Kuala Lumpur, Gurgaon, Pune Based - Relocation Provided)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune
  • Workforce Management - Senior Associate Manager - Capacity (Bangkok, Kuala Lumpur, Gurgaon, Pune Based)

    Agoda

    The Manager enables their team and team members by providing coaching and feedback, building strong professional relationships, maintaining a regular flow of communication, and providing…

    • Gurugram, Pune