Principal Technical Product Manager - Commerce (Billing & Monetization)

Working at Atlassian

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About the Commerce Platform Team
Commerce Platform is a foundational organization at Atlassian powering how products are
packaged, priced, billed, and managed across the ecosystem. It underpins quoting, billing,
subscription management, and payment orchestration across all Atlassian products and
customer segments. As a Principal Technical Program Manager, you will lead high-visibility
programs in close partnership with Product, Engineering, Finance, and Go-To-Market to build
durable, scalable capabilities for the future.

Responsibilities

What you’ll do

• Drive Platform Strategy & Roadmaps: Partner with Product and Engineering
  leadership to define multi-year strategic roadmaps for core commerce capabilities
  (billing, quoting, subscription management, and payment processing).

• Translate Business Strategy into Execution: Connect enterprise business models,
  global tax rules, multi-currency strategies, and compliance requirements to clear
  platform milestones and cross-team delivery plans.

• Lead Flagship Commerce Programs: Orchestrate complex, multi-team programs from
  inception to rollout, including billing modernization, quote-to-cash process
  improvements, platform migrations, and financial controls.

• Drive Cross-Functional Alignment: Foster collaboration and shared accountability
  across Product Management, Engineering, Architecture, Finance, Tax, Billing
  Operations, and GTM teams.

• Champion Delivery & Operational Excellence: Establish structured governance,
  manage critical dependencies, identify operational risks early, and ensure predictable
  execution across major platform initiatives.

• Mentor & Elevate the TPM Practice: Coach and mentor peers across the organization,
  promoting best practices in program leadership, stakeholder management, and
  outcome-oriented delivery.
  

Impact you’ll have

• Scalable Business Backbone: Enable Atlassian’s long-term growth by delivering
  robust, scalable commerce and billing platform capabilities.

• Streamlined Customer & Operations Experience: Reduce operational friction across
  quoting, purchasing, and billing journeys for customers, partners, and internal teams.

• Financial Integrity & Compliance: Embed automated platform controls and audit-ready
  processes to ensure billing accuracy, prevent revenue leakage, and maintain
  compliance standards.

• High-Trust Cross-Organizational Delivery: Create alignment and shared momentum
  across disparate teams, unlocking faster time-to-market for monetization initiatives.

What we’re looking for

• Commerce & Quote-to-Cash Domain Knowledge: Strong understanding of commerce
  ecosystems, including billing systems, quoting/CPQ workflows, payment orchestration,
  subscription lifecycles, or financial ledger/ERP integrations.

• Platform & Product-Minded Leadership: Ability to treat internal teams, partners, and
  customers as platform stakeholders—framing problems through both a business value
  and system-capability lens.

• Cross-Functional Influence & Collaboration: Demonstrated success aligning diverse
  stakeholders across Engineering, Product, Finance, Operations, and senior leadership
  around a unified vision and plan.

• Mastery in Navigating Ambiguity: Proven track record of breaking down complex,
  multifaceted initiatives into structured roadmaps, clear milestones, and actionable
  workstreams.

• Strategic Problem-Solving & Operational Rigor: Strong capability in dependency
  mapping, risk mitigation, and establishing lightweight governance for large-scale
  business and technical programs.

Success in this role
Success means delivering a reliable, scalable Commerce platform that supports flexible
monetization models, unifies cross-functional stakeholders around shared goals, and ensures high accuracy and operational efficiency across the entire customer purchasing lifecycle.

Qualifications

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidate's skills, knowledge, and experience when setting base pay within the range.

This role may also be eligible for benefits, bonuses, commissions, and equity.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.

To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visit go.atlassian.com/crh.

In line with local law, identity verification (which may include use of biometric data) is a condition of employment with Atlassian for employment fraud purposes.