Senior Infrastructure & Application Support Engineer

Job Title

Senior Infrastructure & Application Support Engineer

Job Description

Minimum required Education:
Bachelor's Degree/ Vocational Education in Engineering, Medical, Science related field or equivalent.

Job title:
Senior Infrastructure & Application Support Engineer

Your role:

• Play a critical role in ensuring the stability, performance and ongoing support of healthcare software solutions, enabling customers to deliver essential clinical and operational services.
• Work closely with customers, project teams, software developers, database administrators, implementation consultants and service teams to resolve complex technical issues across Windows Server, Active Directory, SQL Server, IIS, networking and healthcare integration platforms.
• Develop deep expertise in healthcare applications, infrastructure technologies and integration solutions while expanding skills in PowerShell automation, cloud and identity services, security, SQL technologies and enterprise application support.

You're the right fit if:

• 5+ years of strong experience in supporting complex Microsoft environments, including Active Directory, Group Policy, IIS, Windows Server, SQL Server and enterprise application infrastructure.
• Advanced troubleshooting and automation skills using PowerShell and T-SQL, with solid knowledge of networking, PKI/certificates, .NET runtimes and Windows security.
• Tertiary qualification in Information Technology, Computer Science, Computer Applications or a related discipline. Microsoft certifications in Windows Server, Azure/Entra ID, SQL Server or PowerShell are highly regarded.
• Experience supporting healthcare software environments is highly desirable, particularly HL7, ADT messaging, Rhapsody integration engines, ServiceNow/Salesforce ticketing systems, and ITIL-based service management practices.

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

About Philips
Are you ready to do the work of your life to help the lives of others? Learn more about our business, discover our rich and exciting history and learn more about our purpose.
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care.

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