HR Benefits Analyst

Job Description

The HR Benefits Analyst (C09) is responsible for ensuring that all benefit operations and procedures are carried out in line with established protocols and in-country governance regulations. This role involves overseeing day-to-day benefit operational activities and ensuring that Standard Operating Procedures (SOPs) and Operating Procedure Manuals (OPMs) are kept up to date. The role requires sound knowledge of employee benefit programs and relevant industry practices. Strong proficiency in MS Excel is essential to maintain benefit trackers, manage large sets of data accurately, and ensure precise calculations for employee disbursements and final settlements.

Responsibilities:

• Trust Operations Management: Assisting the Team Lead in managing in-house Provident Fund (PF), Gratuity, and Superannuation Trusts.
• Trust Accounting & Audit: Reviewing books of accounts, ledger entries, and cash flow statements for PF, Gratuity, and Superannuation Trusts from an internal and statutory audit perspective.
• Statutory Compliance & Filings: Handling statutory returns, timely payments, and filings with regulatory bodies.
• Trustee Governance & Board Resolutions: Drafting board resolutions post-Trustee meetings and coordinating filings with external entities (Banks, EPFO, LIC).
• Trustee Reporting: Preparing dashboard presentations, metrics, and meeting deck for Trustee review.
• Process Governance: Creating, reviewing, and updating Standard Operating Procedures (SOPs).
• Actuarial Data Preparation: Preparing and validating employee headcount data for annual actuarial valuations (Gratuity & Pension/Superannuation).
• Settlements & Transfers: Processing PF claims (Transfer-Ins, Non-Refundable/Partial withdrawals, and Final settlements) ,SAF & Pension claims and Gratuity claim disbursements from the Trust.
• Vendor & Authority Coordination:
  • Coordinating with investment managers/vendors to deploy monthly Trust contributions post-payroll.
  • Liaising with the PF Office / EPFO on compliance and claims.
  • Coordinating with LIC for Gratuity and Superannuation policy operations.

Qualifications:

• Experience of minimum 3 to 5 years in HR Benefits operations and payroll support preferred.
• Working knowledge of Workday.
• Proficient in MS Office, with strong working knowledge of MS Excel.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Good written and verbal communication skills.

Education:

• Bachelor’s degree or equivalent work experience.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Operations - Core

------------------------------------------------------

Job Family:

Operations Support

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.