About this role
Key job responsibilities
· Assist sellers / vendors to get well versed with various Amazon tools and provide onsite and office support for catalog creation, listing products, shipment related issues etc.
· Handle various types of cases related to inbounding, product issues and customer complaints
· Provide required inputs to seller to manage customer feedback
· Co-ordinate with sellers/vendors & internal teams for Catalog creation & product imaging.
· Review Amazon catalog for content quality based on per-defined guidelines & co-ordinate with internal team to fix the issues for better customer experience
· Document processes & regularly update existing SOPs
· Review & suggest SOP changes required if any to the team basis input from Category managers
· Handle various sets of daily, weekly and monthly business reports
· Onboard new processes if required as per the business needs
Basic qualifications
- Bachelor's degree
- Speak, write, and read fluently in English
Preferred qualifications
- Can work proactively and independently, meet deadlines, and deliver on projects and tasks
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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Jobs Hindustan copied this listing from Amazon's official careers site on 30 October 2026 and checked it again 1 November at 5:47 am IST. Amazon never asks candidates for money. If anyone does, it is a scam.
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